Privacy Policy
This Privacy Policy explains how Vanessa Mancini Jewellery (“we”, “us”, or “our”) collects, uses, stores and protects your personal information when you visit our website or contact us. We are committed to respecting your privacy and complying with UK data protection law.
1. Information we collect
We may collect the following information when you interact with our website or contact us:
- Name and contact details (email address, phone number)
- Information submitted through contact forms or email
- Order details (for commissioned pieces or enquiries)
- Website usage data through cookies and analytics tools
2. How we use your information
We may use your information to:
- Respond to your enquiries
- Provide updates regarding commissions or orders
- Improve our website and customer experience
- Comply with legal obligations
3. Legal basis for processing
We process your personal data under one or more of the following legal bases:
- Legitimate interests – responding to enquiries, marketing, improving the website
- Consent – when you voluntarily submit information through a form
- Contract – when information is required to provide a product or service
- Legal obligation – record-keeping or compliance requirements
4. How we store and protect your information
Your data is stored securely and only retained for as long as necessary for the purposes described in this policy. We take appropriate measures to protect your information from unauthorised access or misuse.
5. Sharing your information
We do not sell, trade, or share your personal information with third parties except:
- Service providers who help operate the website or email systems
- Where required by law or to protect legal rights
Any third parties we use are required to keep your data secure.
6. Cookies & analytics
Our website uses cookies to improve functionality and understand visitor activity. Please see our Cookie Policy for full details.
7. Your data rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent where applicable
- Object to certain types of processing
- Make a complaint to the ICO (Information Commissioner’s Office)
8. Contact us
If you have any questions about this Privacy Policy or your data rights, please contact:
Vanessa Mancini Jewellery
Email: vanessa@vanessamancini.co.uk
Phone: +44 7896 266854
Last updated: November 2025